At Lady Bennett 18, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand online.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you interact with Lady Bennett 18:

• Personal Information: Your name, email address, billing and shipping address, phone number, and payment details when you make a purchase or subscribe to our mailing list.

• Account Information: If you create an account, we collect your login details and preferences.

• Device & Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages viewed.

• Communications: Details you provide when contacting us by email, through forms, or social media.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and returns.

• Send order updates, confirmations, and receipts.

• Respond to your messages and provide customer support.

• Send promotional emails, special offers, and updates (only if you’ve opted in).

• Improve our website, services, and product selection.

• Comply with legal obligations and prevent fraudulent activity.

3. Email Marketing & Subscriptions

When you subscribe to our mailing list, you consent to receive promotional emails about new arrivals, sales, and special offers.
You can unsubscribe at any time by clicking “Unsubscribe” at the bottom of any email.

4. Sharing Your Information

We respect your privacy — we do not sell or rent your personal information.
We may share limited information with:

• Trusted service providers (such as payment processors, shipping carriers, or email marketing platforms) who help us operate our business.

• Legal authorities if required by law to comply with a legal obligation, protect our rights, or prevent fraud.

All third parties are required to keep your information secure and use it only for the purposes we specify.

5. Data Security

We use secure systems and encrypted payment processing to protect your personal data.
While no online system is completely risk-free, we take appropriate steps to safeguard your information against unauthorized access, misuse, or disclosure.

6. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze site traffic.
You can manage or disable cookies through your browser settings, but some parts of our website may not function properly without them.

7. Your Rights

You have the right to:

• Request access to the information we hold about you.

• Request corrections or updates to your personal details.

• Withdraw consent for marketing communications.

If you’d like to make a data request, please contact us using the details below.

8. E-Gift Cards & Promotional Codes

When purchasing or receiving a Lady Bennett 18 e-gift card, we collect necessary details (such as the sender and recipient’s email addresses) to process and deliver the card.
Gift card data is used only for that transaction and not shared or used for marketing without consent.

9. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

 

Email: info@ladybennett18.com
 

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